Customer: Private homeowner
Location: Belgravia Road, Portsmouth
Project: Home improvement scheme

When a homeowner contacted me to ask if I could help them complete a home improvement project for their property in Belgravia Road in Portsmouth, I was delighted to be involved. We met at the house for an informal chat about what was involved before I scoped out the project and provided an accurate schedule of what was required and the trades that would need to be appointed as well as a full breakdown of costs and the timescales that would apply.

The customer wanted to completely remodel the kitchen, which called for removing walls and shortening a doorway before the new kitchen could be installed. As project manager for the job, I appointed and managed all the necessary tradesmen using the same trusted team I work with on many projects and whose results are always outstanding. A plumber, electrician, plaster and carpenter all worked to their usual high standards, successfully completing their tasks according to the timescales I’d set and with the minimum of disruption to the customer.

The project was completed in line with both the 8-10 day estimated target and the agreed budget.  The customer was extremely satisfied with the quality of the entire team’s workmanship, the timescale and the cost and delighted that the property was left clean and tidy with a fantastic new kitchen that has undoubtedly added considerable value to the house.

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